Q: What is
A: eCityExpress is an online service offered by Edmond
Utility Customer Services. It is a fast, convenient and time-saving tool to
manage your Edmond utility accounts. eCityExpress is an easy, smart way for you
to securely receive, manage, and pay your Edmond utility statements online. No
more stamps or envelopes and it is free!
Q: How easy is
eCityExpress to use?
A: No more hassles with paperwork, postage, or different
payment methods for different statements. Receive notification by email when
your new statement(s) is(are) ready to view online.
Q What are the
benefits of using eCityExpress?
A: All of Your Edmond Utility Statements in one place. You
only need to visit one site to view and to pay your Edmond utility statement,
including Edmond Electric, water, solid waste, wastewater, and drainage.
eCityExpress also offers flexibility. You can choose which statement to pay,
how much to pay, and when to pay it. Pay with any bank account or credit card. Select same-day or future
payment delivery, and you'll receive a confirmation number for each submitted
Q: Is my personal
information secure when using eCityExpress?
A: When using eCityExpress your personal information remains
confidential and secure.
Q: Can I log on at
A: You can pay your statements any time, from anywhere, as
long as you have Internet access. View pending payments, statement history or
get a quick snapshot of your statement payment activity. If you have questions,
Q: How do I sign up?
A: Signing up for eCity
express is fast and user friendly! Just have your Customer and Account numbers
ready from your most recent utility statement (December 2014 or later),
then select your logon name and
password. Once this initial process is
completed a confirmation email will be sent to activate your new eCity account
and you are done.
Q: Once logged in,
how do I pay my statement?
A: Paying your
statement is fast and secure. You have the option of selecting an automatic
reoccurring payment plan or you can manually select your payment each
month. Payments can be made with a
variety of credit cards or a checking account all for free!
Q: Who do I contact
if I need additional assistance with eCityExpress?
A: Help is just an
email away. Questions can be sent to email@example.com or you can
contact us by phone 405-359-4541.